Shipping policy
Shipping Policy
At Er-Luxurious, we are committed to delivering your order safely and on time.
Order Processing
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
Shipping Partner
We ship all orders through our trusted logistics partner Delhivery.
Estimated Delivery Time
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Areas: 5–10 business days
Delivery timelines may vary due to weather, public holidays, or unforeseen courier delays.
Shipping Charges
- Free Shipping on all prepaid orders.
- Shipping charges (if applicable) will be displayed at checkout.
Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS and/or email so you can track your shipment.
Delivery Attempts
Our courier partner will make multiple delivery attempts. If the order remains undelivered due to an incorrect address, unavailable recipient, or refusal to accept the package, the order may be returned to us.
Incorrect Address
Please ensure your shipping address and contact number are correct. Er-Luxurious is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Contact Us
If you have any questions regarding your shipment, please contact our customer support team. We will be happy to assist you.